Build & Software

CRM & ERP Development in Singapore

We implement and integrate the CRM and ERP systems that run your sales, operations and finance as one connected business, not a pile of disconnected apps. Whether you standardise on a platform like Zoho, HubSpot, Salesforce, Odoo or ERPNext, or need a custom build, we configure it to your process and connect it to the tools you already use. One partner owns the whole implementation.

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💡 Custom work may be up to 50% EDG-supported, subject to Enterprise Singapore approval — check your eligibility.

Who it's for

For growing companies where sales, inventory, finance and service live in separate systems or spreadsheets, causing double entry and blind spots. Ideal if you want one source of truth your whole team trusts.

What's included

Everything you get, handled by one team.

CRM implementation

Set up HubSpot, Zoho or Salesforce around your real sales pipeline and hand your team a system they adopt.

ERP implementation

Deploy Odoo, ERPNext or Dynamics across finance, inventory and operations for one connected back office.

Customisation & modules

Tailor fields, workflows, approvals and reports so the platform fits your process, not the reverse.

Custom CRM/ERP builds

Bespoke systems where no platform fits, engineered around your exact operating model.

System integration

Connect CRM, ERP, e-commerce, accounting and email so data flows without manual re-keying.

Data migration & training

Move your existing data in cleanly and train your team so the system actually gets used.

Why it pays off

Outcomes, not just deliverables.

One source of truth across sales, operations and finance, ending double entry and version confusion
Clearer pipeline and reporting so you make decisions on live data, not month-old spreadsheets
Automated handoffs between quote, order, invoice and fulfilment that cut delay and error
A platform choice and setup matched to your process, with strong team adoption

How we work

The GDI Build Loop.

Discover

A free scoping call and short discovery to pin down the goal, the scope and how we'll measure success.

Prototype

We shape the solution and put a working prototype or clear plan in front of you — not a slide deck.

Build

Senior, AI-native engineers build fast, with working progress you review as we go.

Launch

We deploy, test and hand over — documented, secure, and fully owned by you.

Support

Ongoing support, iteration and optimisation as your needs grow.

Tools & platforms

ZohoHubSpotSalesforceMicrosoft Dynamics 365OdooERPNextREST APIsZapier & Make

Engagement & pricing

Fixed-scope projects or ongoing retainers — your choice. Retainers cover scheduled maintenance and changes, not round-the-clock monitoring. We give a clear fixed quote after a free scoping call, and you own everything we build. Eligible custom work may be up to 50% EDG-supported, subject to Enterprise Singapore approval. PSG funds only listed vendors' pre-approved products, and GDI is not listed.

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Frequently asked questions

Which CRM or ERP is right for my business?

It depends on your size, budget, industry and existing tools. We are platform-agnostic and recommend the best fit, whether that is Zoho or HubSpot for CRM, or Odoo or ERPNext for ERP, rather than pushing a single product. We assess this during your free scoping call.

Can you connect our CRM and ERP to our other systems?

Yes, integration is central to what we do. We connect CRM, ERP, e-commerce, accounting and email so information flows automatically and your team stops re-entering the same data in multiple places.

How much does a CRM or ERP project cost?

Cost depends on the platform, number of users, customisation and data migration. We provide a fixed quote after a free scoping call. The product itself may be PSG-claimable if you buy it from a listed vendor — but PSG pays that vendor for their packaged product, and GDI is not listed. Our setup, integration and configuration work is not PSG-claimable. We will tell you plainly which parts are which before you commit.

Is CRM and ERP implementation grant-eligible in Singapore?

PSG funds pre-approved products from vendors on the official listing and GDI is not a listed vendor, so PSG does not cover our work. Custom projects can fall under EDG instead — up to 50%, no vendor list required — but it must be approved before you sign anything, and approval rests with Enterprise Singapore.

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